Alerify Datacenter - Carrier issue – Incident details

All systems operational

Show current status

Carrier issue

ResolvedDegraded performance6 hours 37 minutes

Affected

Datacenter

Degraded performance from 12:55 PM to 7:32 PM

Internet Circuits

Degraded performance from 12:55 PM to 7:32 PM

  • ResolvedUTC

    Carrier has confirmed that their repairs have been completed. Circuit has been placed back into service.

  • MonitoringUTC

    Circuit has been stable for some time now. Still waiting on confirmation from the carrier that the issue is resolved before putting the link back in service.

  • UpdateUTC

    Carrier is continuing to work on the broken fiber. Estimated time to resolution is 3pm EST.

  • IdentifiedUTC

    Carrier has identified a cut in their fiber up stream that is causing an outage. Could be affecting more than just our circuit. They have dispatched repair crews and we should have an update shortly.

  • InvestigatingUTC

    We are currently investigating an issue with one of our internet circuits. A ticket has been open with the carrier. All services remain online.