Alerify Datacenter - Internet Circuit Issue – Incident details

Internet Circuit Issue

ResolvedPartial outage 50%2 hours 42 minutes

Affected

Datacenter

Partial outage from 6:53 PM to 8:45 PM, Operational from 8:45 PM to 9:36 PM

Internet Circuits

Partial outage from 6:53 PM to 8:45 PM, Operational from 8:45 PM to 9:36 PM

  • ResolvedUTC

    Carrier has confirmed the incident as resolved.

  • MonitoringUTC

    Circuit is showing back online. However carrier has not confirmed a change in dispatch. We will continue to monitor the circuit and provide updates as we receive them.

  • IdentifiedUTC

    Carrier has identified a potential hardware fault and has scheduled an on-site technician for tomorrow morning.

  • InvestigatingUTC

    An issue has been detected with one of our internet circuits. All services are still online. Alerify is reaching out to the carrier to identify the cause of the problem. Updates will be provided when we have more information.